No refund after account details are sent/delivered. I will send you an account with Plus active for 30 days. The account will be yours only, not shared. You will also have access to the Outlook email, so you can fully change all the account details and secure it for yourself. 20min-12 hour for delivery it depends how many people is buying and if i am online send me a message to check. Please understand that digital account products may sometimes face access issues, including possible deactivation or other access-related problems. If an issue happens during the warranty period and it is covered by our terms, we will provide a replacement account. By purchasing, you confirm that you understand the possible risks and agree with the warranty conditions explained here. If you are not comfortable with these terms, please do not place an order.